Contact

By phone:
Call us at +34 961 820 000.
Fax: +34 961 820 001.

By email:
Fill out the form below and send us your query.

Address:
Parque Tecnológico
C/ Albert Einstein, 1
46980 Paterna · Valencia

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<span>Espa&#241;ol</span><span>English</span><span>Valenci&#224;</span><span>中文</span>
CONTACT

Privacy Policy

This Privacy Policy forms part of the Terms and Conditions that govern the http://www.itene.com Website together with the Cookie Policy and the Legal Disclaimer.

ITENE - INSTITUTO TECNOLÓGICO DEL EMBALAJE, TRANSPORTE Y LOGÍSTICA reserves the right to amend or adapt this Privacy Policy at any time. Therefore, you are advised to review it every time you access the Website. Where users have registered on the website and access their account or profile, they will be informed if there have been substantial changes in relation to the processing of their personal data when they access it.
 

Who is the Data Controller of your personal data?

The data collected or voluntarily provided by the user through the Website, either by browsing the Website or by submitting a contact form, sending an e-mail or making a telephone call, will be processed by the Data Controller, whose details are shown below.

Company: ITENE - INSTITUTO TECNOLÓGICO DEL EMBALAJE, TRANSPORTE Y LOGÍSTICA,

Address: C/ Albert Einstein 1, 46980, Parque Tecnológico, Paterna, Valencia

Tel. No.: (+34) 961 820 000 E-mail: rgpd@itene.com
 

Why do we process your personal data?

ITENE- INSTITUTO TECNOLÓGICO DEL EMBALAJE, TRANSPORTE Y LOGÍSTICA processes your personal data for the following purposes:

- Managing the e-mail communications concerning the provision of services, commercial information and of any other activities carried out by the Data Controller.

- Performing the contracted services

- Managing recruitment processes

- Answering web queries

- Managing training activities
 

What is the legal basis for processing your data?

Acceptance and consent of the data subject: where it is necessary to fill in a form and click on the send button in order to make a request, this action will necessarily imply that the user has been informed and has expressly given their consent to the content of the section annexed to said form or has expressly accepted the privacy policy.

To whom will we communicate your data?

Data will not be disclosed to third parties, unless there is a legal obligation to do so. This may be the case of the Security Forces, the Courts, the Spanish Tax Agency and banks and financial institutions for the payment of the service rendered or product acquired, as well as the persons in charge of processing the data required to execute the agreement.

How long will we store your data for?

Personal data will be stored for as long as the relationship with the Data Controlleris maintained. At the end of the relationship, the personal data processed for each of the

purposes indicated will be kept for the legally established periods or for as long as a judge or court may require them in accordance with the statutory time limit for bringing legal actions. The data processed will be kept as long as the legal periods referred to above are not exceeded, if there is a legal obligation to maintain them, or if there is no such legal period, then until the data subject asks for them to be deleted or withdraws the consent given.

What are your rights?

· To be informed as to whether we are processing your data or not.

· To access your personal data.

· To ask for your data to be amended if they are inaccurate.

· To ask for your data to be deleted if they are no longer necessary for the purposes for which they were collected or if you withdraw your consent.

· To ask for the processing of your data to be limited, in certain circumstances, in which case they will only be kept in accordance with current legislation.

· To ensure data portability, which shall be provided in a structured format that is commonly used or machine-readable.

· To file a complaint with the Data Protection Officer (if applicable) or with the Spanish Data Protection Agency or competent supervisory authority, if you believe that we have not handled your data correctly.

· To withdraw consent for each specific purpose, without this affecting any request for processing based on express consent.
 

How can you exercise your rights?

You may at any time exercise your right to access, rectify, erase, and object to the processing of your data by writing to the Data Protection Officer or Data Controller, enclosing a photocopy of your national identity card, to the following address: C/ Albert Einstein 1, 46980, Parque Tecnológico, Paterna, Valencia or by sending an e-mail to rgpd@itene.com, indicating “Data Protection” in the subject line.

In some cases, you can ask for the processing of your data to be limited, in which case they will only be kept in accordance with current legislation.

In certain cases, you may exercise your right to the portability of your data, which will be delivered to you or to the new Data Controller appointed by you in a structured format that is commonly used or machine-readable.

You have the right to withdraw your consent at any time for any of the data processing you have previously agreed to.

The data subject or their representative is hereby informed that they may submit a claim to the Spanish Data Protection Agency should they consider that they have not been properly treated in the exercise of their rights.